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Keep a low stress leve; and stay calm so you can help model for your coworkers how to handle stress. 

Sometimes you just need to step away from a situation and allow emotions to calm down.

I learned not to bring up past events to a situation that is current, I learned that not everyone enjoys being praised especially in front of a group setting. I believe they should still be praised but when they are on a one to one setting where they will feel more comfortable. 

It is not possible to be an effective communicator if you are unaware of or ignore nonverbal behaviors.

Write in a clear, concise, and correct manner!

I have learned it is best to give constructive feedback in the moment and not let to much time pass, which will make the situation more cloudy to the person giving the feedback. While giving feedback, avoid being the judge. 

Stress can be beneficial if used to achieve certain goals.

Having the right people for each job is the first step in providing exemplary student service.

Its best to address issues early and not let them get out of hand.

Authentically desiring, caring and being present to coach team members generates greater outcomes not only in business but in the develop to individuals and teams.

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