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It's the basics, but a refreshing look at what we do every day.

Being new to Admissions I am learning with every phone call, interview and class that I take online.  After taking some complaince courses, I am much more comfortable with how to talk with prospective students.

I really liked the section on Reframing.  I don't actively look for the opportunity to use this powerful tool but I definitely will from now on.

 

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